{"id":15,"date":"2026-03-13T12:19:52","date_gmt":"2026-03-13T12:19:52","guid":{"rendered":"https:\/\/panio.ro\/?page_id=15"},"modified":"2026-03-22T12:22:43","modified_gmt":"2026-03-22T12:22:43","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lalaportocala.ro\/index.php\/refund_returns\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Dreptul de retur<\/li>\n<\/ol>\n\n\n\n<p>Conform legisla\u021biei \u00een vigoare (OUG 34\/2014), clien\u021bii au dreptul de a returna produsele achizi\u021bionate online \u00een termen de 14 zile calendaristice de la primirea coletului, f\u0103r\u0103 a fi necesar\u0103 invocarea unui motiv.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Condi\u021bii pentru acceptarea returului<\/li>\n<\/ol>\n\n\n\n<p>Pentru a fi acceptat, produsul trebuie s\u0103 \u00eendeplineasc\u0103 urm\u0103toarele condi\u021bii:<br>\u2022 s\u0103 fie \u00een aceea\u0219i stare \u00een care a fost livrat<br>\u2022 s\u0103 nu prezinte urme de utilizare sau deteriorare<br>\u2022 s\u0103 fie \u00een ambalajul original, cu toate accesoriile \u0219i documentele primite<br>\u2022 s\u0103 fie \u00eenso\u021bit de factur\u0103 sau dovada achizi\u021biei<\/p>\n\n\n\n<p>Ne rezerv\u0103m dreptul de a refuza returul dac\u0103 aceste condi\u021bii nu sunt respectate.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Procedura de retur<\/li>\n<\/ol>\n\n\n\n<p>Pentru a ini\u021bia returul, clientul trebuie s\u0103:<br>1. trimit\u0103 o solicitare de retur la adresa de email: contact@lalaportocala.ro<br>2. men\u021bioneze num\u0103rul comenzii \u0219i produsul pe care dore\u0219te s\u0103 \u00eel returneze<br>3. trimit\u0103 produsul prin curier la adresa: Strada etc.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Costurile de retur<\/li>\n<\/ol>\n\n\n\n<p>Costul transportului pentru retur este suportat de client, cu excep\u021bia situa\u021biei \u00een care produsul este defect sau a fost livrat gre\u0219it.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Rambursarea banilor<\/li>\n<\/ol>\n\n\n\n<p>Dup\u0103 recep\u021bionarea \u0219i verificarea produsului returnat, contravaloarea acestuia va fi rambursat\u0103 \u00een maximum 14 zile calendaristice, folosind aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 la achizi\u021bie sau prin transfer bancar.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Produse care nu pot fi returnate<\/li>\n<\/ol>\n\n\n\n<p>Nu pot fi returnate:<br>\u2022 produse sigilate care nu pot fi returnate din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii sau igien\u0103, dac\u0103 sigiliul a fost desigilat<br>\u2022 produse care prezint\u0103 urme de utilizare excesiv\u0103<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Contact<\/li>\n<\/ol>\n\n\n\n<p>Pentru orice \u00eentreb\u0103ri legate de retururi, ne pute\u021bi contacta la:<br>Email: contact@lalaportocala.ro<br>Telefon: 0723456789<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conform legisla\u021biei \u00een vigoare (OUG 34\/2014), clien\u021bii au dreptul de a returna produsele achizi\u021bionate online \u00een termen de 14 zile calendaristice de la primirea coletului, f\u0103r\u0103 a fi necesar\u0103 invocarea unui motiv. Pentru a fi acceptat, produsul trebuie s\u0103 \u00eendeplineasc\u0103 urm\u0103toarele condi\u021bii:\u2022 s\u0103 fie \u00een aceea\u0219i stare \u00een care a fost livrat\u2022 s\u0103 nu prezinte &hellip; <br \/><a href=\"https:\/\/lalaportocala.ro\/index.php\/refund_returns\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Politica de retur<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":2,"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":11449,"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions\/11449"}],"wp:attachment":[{"href":"https:\/\/lalaportocala.ro\/index.php\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}